Shipping and Transportation

DELIVERY TIME

• Orders placed before 12:00 h will be delivered no later than 7 working days
  This does not include weekends or public holidays.
• If you have purchased FOOD don't worry, the courier has guaranteed us optimal storage conditions and controlled temperatures , as well as a specific disinfection activity up to 2 times a week of all their environments.
• Orders are delivered by the forwarding company GLS. Delivery is to be understood as roadside only
• The difficulties to which couriers are subject also bind the sending of order tracking codes which will be sent as soon as possible.
• At any time you can check the status of the shipment by entering
  the tracking number on the web page www.brt.it.

OUR SHIPMENTS

Our Shipments are carried out by the GLS courier, with whom we have an agreement based on various factors: the type of product, the weight, the volume and obviously the destination. These parameters are calculated automatically by our system and you can view them before payment in your cart in the " Calculate shipping " area or directly at the " Checkout ".

In general, in the absence of special offers, the product type parameter is calculated as follows:

• For all categories with the exception of food, diapers and outdoor, shipping is free for orders over €80; if the amount of the Order is lower, the shipping costs start from €4.99.
• For the "Food", "Diaper" and "Outdoor" categories, however, the calculation is more complex because it inserts the variable of weight (even a small product can be heavier than others) and volume (a product even if relatively light may be bulkier than others). Added to this is the packaging and dedicated handling.

The destination parameter is another important component, as it evaluates whether the entered location is present in "disadvantaged" areas and islands, thus evaluating the difficulties of access and the use of various means.

Shipments with destination on Islands or in "disadvantaged" areas is not never free .

The list of "disadvantaged" areas does not depend on Iperbimbo srl, but directly on the carrier based on the situations that characterize the Italian geographical areas in certain situations and in compliance with the existing Decree Laws. This listing it is not defined and it is not definable but dependent on continuous, unpredictable updates.

Shipping with payment on delivery, the "cash on delivery", is calculated as described above, with the addition of a further 8 €.

Shipments, being a paid service performed by an external company, cannot undergo price changes, unless previously agreed with the company itself.